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Position Location Date Posted Closing Date
Contact Center Agent Riyadh 2025-11-01 2025-12-15

We are seeking a professional Contact Center Agent fluent in Arabic and English to handle inbound and outbound customer interactions. The ideal candidate will provide excellent customer service, resolve inquiries efficiently, and maintain accurate records while ensuring a positive customer experience.

Key Responsibilities:
  • Handle customer calls, emails, and chats in Arabic and English
  • Resolve customer inquiries, complaints, and service requests
  • Document interactions accurately in the system
  • Meet quality, productivity, and customer satisfaction standards
Requirements:
  • Fluency in Arabic and English (spoken and written)
  • Strong communication and problem-solving skills
  • Customer-service oriented with a professional attitude
  • Basic computer and CRM skills

Location: Riyadh